About this Project

After discovering that three key performance indicators were hurting the business, the owner decided to adopt Google Drive as the file management system. The key performance indicators include: Revenue Growth, People Turnover and Client Retention. Adopting Google Drive as a document management system will support revenue growth by customers seeing a well-managed business. 

Problem 

Misplaced documents are causing a 30% employee turnover, clients are becoming irate given the nature of sensitive documentation being lost in the office. 

Solution

Implementing Google Drive into the business operations will accomplish an increase in client retention, lower attrition by using a cloud-based filing system to manage documents.  

Tools 

• PowerPoint

• Adobe Premiere Pro

• Google Drive

• Adobe Stock

• YouTube

ID Skills

• Training Needs Analysis

• Design Documentation

• Graphic Design

• Project Management

• Instructor-Led converted to Online Course 

• Instructional Design

• Articulate Storyline 360

Components of Course